Duties & Responsibilities
1. Strategy on New Business & Retention:
·
Develop account strategy to unlock potential
with key bank, microfinance partners
and alternative channels.
·
Execute strategy to ensure profitable business
growth objectives are met with each bank microfinance institution and
alternative channels through new and retention of existing business
·
Ensure prompt follow up on renewals
to ensure that the prescribed retention ratio is achieved
·
Prepare and implement annual
business plan to help achieve
set budgets
2. On boarding New Bank Microfinance and Alternative Partners
& Revenue Delivery:
·
Identify and pursue new
partnerships with other banks, Alternative channels and microfinance
institutions for business growth
·
Develop multi-tier
relationships with banks, alternative channels and microfinance institutions to
identify synergies within their respective niche markets
·
Deliver set sales targets
for Bancassurance and alternative channels
of distribution
3.
Resource Mobilization and Management:
·
Spearhead recruitment of regional BREs (Bancassurance Relationship Executives).
·
Manage, mentor, and track BRE performance to ensure productivity and budget delivery.
4.
Relationship Management:
·
Manage relationships with
the respective banks, microfinance partners and alternative channels to ensure AAR derives continuous business support without compromising
on established SLAs
·
Deliver excellent customer
service on query resolution with excellent TAT on quotations, business
placement and claims administration so as to offer Best-In-Class experience to
the respective banks and microfinance institutions
·
Maintain superior turnaround time (TAT/TAT adherence) across all partner-facing deliverables.
·
Coordinate banks and microfinance institutions evaluation and implement recommendations
5. Product Training:
·
Plan and conduct training
sessions for banks and microfinance institutions with whom AAR have established business relations on new
and existing products while taking note of their unique value propositions to
the respective niche markets
·
Develop quarterly training
calendars for banks and microfinance institutions on AAR products and processes
while overseeing implementation of the same
·
Develop and execute product
knowledge assessment tool to ascertain the level of product knowledge of on
boarded banks and microfinance institutions in line with Bancassurance strategy
of ‘Value Adding Training’
6. Market Intelligence:
·
Constantly obtain data from on
boarded banks and microfinance institutions on competitor’s offerings, changes
in underwriting techniques and issue appropriate recommendations with respect
to AAR products
·
Generate insights and propose
product, pricing, or process recommendations to strengthen AAR’s competitive
edge.
7.
Finance, Budgets and Forecasts:
·
Propose and execute disruptive
partner engagement and product positioning programs within approved
entertainment/marketing budgets.
·
Design initiatives that enhance
visibility, product uptake,
and channel differentiation.
8. Audit, Risk &
Compliance:
·
Ensure all partner touchpoints are 100% compliant
with regulatory and internal policy requirements.
·
Interpret, enforce, and uphold
company policies and procedures, including supplier and partner engagements.
·
Ensure documentation (MOUs, SLAs,
binders, annexures, etc.)
are accurate, compliant, and properly governed.
9.
Reports:
·
Prepare and present accurate,
timely, and high-quality Bancassurance and alternative channel performance
reports.
·
Maintain up-to-date data on key metrics
including:
·
Partner satisfaction
·
Product uptake
·
Revenue delivery
·
Customer experience and satisfaction
·
Claims performance
·
Loss ratios and portfolio
health
·
Channel profitability indicators
Personal Attributes
·
Bachelor’s in commerce or Business-Related Degree
from a recognized university
·
AIIK or ACII qualifications
·
Minimum 5 years’ experience in
sales dealing with Insurance products with strong commercial aptitude in
Insurance/Banking/Financial Services
·
Demonstrate knowledge
in underwriting medical
and non-medical/non-motor insurance
business
·
Ability to construct concise
business cases and planning documentation essentials
·
Decisiveness, action-orientation, and a focus on strategic
leadership
·
Open, collaborative leadership style
that promotes integrity
and continuous improvement
·
Results oriented individual with demonstrated ability
to promote and lead change
·
Excellent Presentation skills